|Context of investigation
|What is being investigated?
|For further information contact
|CRM - Internal Communications
|Across the University various CRM tools are used to communicate with staff, students and prospective students. The range of current systems is considered inadequate due to poor governance, functionality and monitoring abilities.
|Detailed requirements and potential solutions for a single CRM system that meets the whole University's needs. Longer term trends for information dissemination outside of email
|The current IT risk management process used across Oxford is a potential liability because multiple processes, systems, manual interventions and alerts are used to manage risk.
|An appropriate risk management IT solution for the University
|External Communications (Web publishing)
|Web publishing currently sits across Mosaic and Sharepoint but neither system is providing an acceptable or customisable public facing website
|Internal work that has taken place on Oxford University Intranets and the possibility for future solutions
|Affiliation data modelling
|There are currently multiple sources of organisational data leading to confused governance and low data quality
|How data about resources is linked to Oxford's organisational structure data. The use of data by key stakeholders both centrally and locally and what outputs could support this use. Potential changes that may be needed to redesign organisational structure data
|Equality, Diversity and Inclusion (EDI) Data analysis
|EDI data is used across the University and there are increasing demands for consistency of data
|The current status of data needs and quality for the University to meet external compliance
|Oracle Financials to Cloud Assessment
|There is a need to improve the efficiencies of financial operations, processes and data management across the University to reduce over-processing, errors and the manual workload of staff
|Oxford's current financial landscape including non-Oracle applications that could be moved onto an a Cloud platform and the level of transformation required to support a move to a Cloud platform