Oxford’s digital transformation

The University has committed to a long-term investment in its digital services – spanning research, education, administration, technology, and engagement and dissemination – to support our academic mission, both now and for the future.

Read about the latest strategic developments in our ongoing digital transformation, on OxIntranet:

'Improving our digital and information services' - January 2026 blog by David White, Chief Digital and Information Officer (CDIO)
'Strengthening our digital foundations through partnership' - December 2025 blog on our strategic partnership with Microsoft, by Professor Anne Trefethen, outgoing Pro-Vice-Chancellor (Digital)

Identity Improvement Programme

Ensuring the University's identity service meets the needs of users and the services it enables

Data Strategy Implementation Programme

Improving the visibility, accessibility and quality of University administrative data

Halo (Customer Relationship Management Programme)

Transforming engagement across the collegiate University community

New Delivery Model

Shifting the focus of service delivery towards user needs and continuous improvement

User Experience (UX) Centre of Excellence

Helping colleagues across the University to provide an excellent digital experience for all

Online Education Hub

Supporting academic teams to achieve their ambitions for online education

Customer Relationship Management (CRM) Programme, Explained

This Explainer details what the CRM Programme is all about. It covers the background, benefits of a CRM, what’s coming up, and how staff can get involved.

User Experience (UX) Centre of Excellence, Explained

This Explainer details how the User Experience Centre of Excellence will support staff across oxford to deliver great digital experiences.

Digital Governance Unit (DGU), Explained

We explain the new Digital Governance Unit (DGU), what it is, why it is being implemented and when it will come into being.

The Online Education Hub, Explained

This explainer details Oxfords Online Education Hub, including what it is, why it has been created and how it works.

Improving TMS, Explained

This explainer covers The Teaching Management System (TMS), explaining how the system is being transformed as part of Oxford's Digital Transformation.

Workflow and Automation Competency Centre, Explained

This Explainer details what the Workflow and Automation Competency Centre is all about. It covers the background, current situation, what’s coming up, and how staff can get involved.

The Student App 'MyOxford', Explained

This explainer covers the new student app, ‘MyOxford’, including what it is, when it will be rolled out, and how it will help students.

Oxford’s digital transformation

Together, we are transforming our digital and information services to reflect the changing needs of a globally leading institution

Highlighted programmes

Identity Improvement Programme

Data Strategy Implementation Programme

Halo (Customer Relationship Management Programme)

New Delivery Model

User Experience (UX) Centre of Excellence

Online Education Hub

Explainers

Customer Relationship Management (CRM) Programme, Explained

User Experience (UX) Centre of Excellence, Explained

Digital Governance Unit (DGU), Explained

The Online Education Hub, Explained

Improving TMS, Explained

Workflow and Automation Competency Centre, Explained

The Student App 'MyOxford', Explained

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