Workflow and Automation Competency Centre

What is the Workflow and Automation Competency Centre?

Do you wish there was an easier way to input data, manage processes, or automatically provide updates to staff or external reporting bodies? Do you want to know more about the uses of tools like Microsoft Power Platform, or the transformative potential of AI?

The Workflow and Automation Competency Centre can help. We will provide a team of friendly business technologists and technical experts to help analyse your needs and provide practical solutions. We can offer free consultation, staff training, and technical support to transform the way that your department, centre or project works. Automating elements of your workflow means freeing up staff time and replacing manual, potentially error-prone processes with simple but powerful software solutions.

We’re not wedded to technological answers. We will work closely with Focus, Oxford’s change and continuous improvement initiative, to identify cases where changes in working practices, and staff skills and empowerment, can complement our technical offer. We can provide a single point of contact for your team, facilitating links with other IT or training providers at the University, to enable your digital transformation.

News & events

Expand All

What can the Workflow and Automation Competency Centre do for you?

The new Workflow and Automation Competency Centre is being made available to all staff as a part of Oxford’s Digital Transformation programme. To read more about the Centre, follow this link.

Get in Touch

We now have an Expression of Interest form available for those of you that are interested in workflow and automation for your department, college, faculty or division. Complete the form and one of us will get back to you to arrange an initial discussion. 

New Email Address

We now have a brand-new email which you can use to contact the Workflow Competency Centre directly -

New Apppointment

We’re delighted to announce the appointment of our first business technologist, Stephen Kavanagh, who will be joining the centre in March 2023.

Stephen has wide experience of Oxford University, spending the last few years managing IT support for four departments in the Social Sciences division. He knows first-hand the challenges that researchers and professional staff face, and how canny workflow management and applied use of technology can save you time and effort. 

Workflow Solutions Project Launch

We've launched a project to create a catalogue of workflow solutions in place across the University of Oxford. By identifying and publicising the tools we already use, we can share expertise across the University and learn what's working well for other staff. We'll share and update this catalogue as soon as our first draft is complete, and will use it to identify opportunities for interdisciplinary collaboration and where we might be able to save money and effort by pooling our resources.

Oxford Digital Festival

On Thursday 9 November, our Competency Centres will be at Oxford Digital Festival at Jesus College's Digital Hub. 

This all-day in-person conference is being hosted by Professor Anne Trefethen, Pro-Vice Chancellor, People and Digital and will focus on the achievements of Oxford’s Digital transformation and the potential for the university’s digital future. 

The conference will include: 

  • Three keynote talks 

  • Exhibition areas 

  • Networking opportunities  

While this conference focusses on in person attendees, the keynote talks will also be live streamed. 

All staff are invited to attend. 

Professional Services Together Conference

On Tuesday 26 September, the Competency Centres will be at the Examinations Schools on the High Street as part of Professional Services Together Conference. Our three Competency Centres, including Workflow and Automation, will have a stand at the conference.

Come and find us and say hello! We can tell you more about the Centres, our training and case studies. 

IT Staff Day

On Thursday 14 September at the Maths Institute, there will be an IT Staff Day for members of staff.

The Welcome presentation by Seán Duffy will start promptly at 10am. Please collect your name badge from the registration desk and take a seat in Lecture Theatre 1 before this time. Refreshments will be available from 9.15am.

The Programme for the day can be viewed here.

Automation Hackathon

We are hosting an Automation Hackathon on Wednesday 19 July in the morning. The event will take place at the IT Learning Centre, Banbury Road in central Oxford, from 10am-12pm. A sandwich lunch will be provided afterwards. Places are limited and will be provided on a first-to-register basis.