Professional Services Together ambition and principles (collaboration, quality and people) provide a framework to help you and your teams to feel even more empowered and supported. We know that you are best placed to identify the things that you want to improve or change and therefore we have developed new ways to enable you to take control in your area.
We understand that it can be challenging to take a collective view on addressing common issues, difficult to collaborate across boundaries, share best practice, and solve shared challenges. This often leads to frustration, confusion, and sometimes reinventing solutions that another department has already found.
Here are some resources that you can start using with your team right away. Remember to also check our case studies page to find out how other people and teams across Oxford have tackled common problems.
Continuous Improvement (CI) Training for Teams
Do you and your team feel there must be a better way of doing things? If you feel you are living with the way things are rather than sorting them out, or if you do not know where to start, CI Training for Teams might be the answer.
The Focus team has developed a structured learning programme for teams, running over 4 - 6 weeks and involving three workshop events.
For more information, you can also:
If you are interested in learning about CI as a team, please email enquiries@focus.ox.ac.uk.
Themed discussions
The themed discussions are quick way to introduce your team to some of the Professional Services Together tools and resources. Designed to be flexible, they can be easily incorporated into your existing briefings or meetings. These 15-minute discussions help you explore how the tools and resources could work for you and your team.
Service Review Guide for departments and faculties
Service reviews provide a structured, proactive, and comprehensive approach to understanding and improving all aspects of our services, adapting them to stakeholders’ changing needs.
As part of Professional Services Together, the Focus team has produced a Service Review Guide to support department and faculty leadership teams to review their own services.
For more information, you can also read:
The Focus team is available to answer any questions about using the guide. The team is also be interested in any feedback from service leads and managers who make use of the guide.
If having read the Service Review Guide you would like advice and guidance on getting started with your own review, please contact the Focus Team to book a consultation meeting.
