Needs of stakeholders
We ensure that the needs of our students, academics, and other stakeholders are at the heart of our decision-making.
We review, refresh and improve our services in line with academic needs, ensuring that changes reduce complexity and make services simpler for all users to engage with wherever possible.
We use data to support effective decision-making, whilst ensuring that appropriate data collection and governance is a part of any development in service delivery or practice.
Value for money
We demonstrate value for money in both our ‘business as usual’ activities and new projects.