Maintain one column
- Easy to scan, improved readability
- Having multiple columns means fields can be missed
- Fewer user errors
- Higher completion success
Multi-stepped forms
- Large forms can give the impression of complexity and cause a negative emotional response
- Organise form fields into logical groups e.g. personal information, Application details etc
Presentation
- Provide visual clues - the sections you want to users to pay attention to should be the most prominent in terms of order, size etc.
- Use call to actions - provide big buttons for users to press.
List of site pages