Please notify the training provider immediately if you cannot attend a course as there is often someone on a waiting list. You can cancel your course place until the day before the course starts using the online course booking system, however individual training providers will have their own terms and conditions for cancellation policies. External delegates who cannot access the course booking system will need to cancel directly with the individual training team for their course.
Follow the steps below:
- Login to the booking system
- Click on My Courses
- Find the course(s) you wish to cancel and select Cancel
- Select the reason for the cancellation from the menu
- Click Confirm to cancel your booking
- Your booking record will be updated