Access FAQs

HR Self-Service is available via the University network only. However, you can access the system via the IT Services Virtual Private Network (VPN) Service. A VPN connection provides your computer with a virtual connection to the University network - it then behaves exactly as it would if you were on-site. this is available to all staff. For guidance on how to install VPN, visit the IT Help page. If you need further assistance, contact the IT Service Desk

HR Self-Service is accessible via the University network. This means that University staff based in colleges and departments using the centrally-provided internet resource (the network provision managed by IT Services, known as Odin), can access HR Self-Service. Non-University buildings that use internet provisions from other suppliers are required to use the IT Services Virtual Private Network (VPN) Service to access the system. For guidance on how to install VPN, visit the IT Help page or contact your college IT Officer.

Are you eligible for HR Self-Service?

HR Self-Service is available to:

  • University of Oxford employees
  • casual workers (including TSS, teachers, examiners, and employees of eligible subsidiaries). 

Visitors and agency staff are not eligible for HR Self-Service.

Are you accessing the system via the University network?

HR Self-Service is available via the University network only. If you need to access the system off site or you are using Eduroam (WiFi), you will need a VPN (Virtual Private Network) connection. Visit the IT Help page for guidance on how to install VPN or contact your local IT officer.

Are you experiencing problems with your Single Sign-On account?

Contact the IT Service Desk for assistance.

Still need help?

If you still need help, please refer to your local HR contact (or equivalent).

In most cases, as a University staff member, you will be issued with an Oxford Single Sign-On (SSO) account, which gives you access to many web-based services at Oxford. Visit the IT Help page to find out more information about SSO, including what to do if you have forgotten yours.

All employees with a Chancellor Masters and Scholars (CMS) contract of employment with the University of Oxford have access to HR Self-Service. 

Effective from August 2020, HR Self-Service is now also available to casual staff (including TSS, teachers, examiners, and employees of eligible subsidiaries). 

Visitors and agency staff are not eligible for HR Self-Service.

Note: Access to the Internal Job Board - the University is currently developing a solution to enable University college staff to access and apply for internal vacancies. Information about this will be communicated to college staff in the coming weeks.

Access to the University's web-based platforms, such as HR Self-Service, from outside the University network is provided via the IT Services Virtual Private Network (VPN) Service. A VPN connection provides your computer with a virtual connection to the University network - it then behaves exactly as it would if you were on-site. For guidance on how to install VPN, visit the IT Help page. If you need further assistance, contact the IT Service Desk.

HR Self-Service is available via the University network only. If you use Eduroam (WiFi), you will need to set up a VPN (Virtual Private Network) connection. Visit the IT Help page for guidance on how to install VPN or contact your local IT officer.

HR Self-Service can be accessed at any time via the University network or VPN. However, as with all business systems,we may need to take the system down from time to time for essential maintenance work. This downtime will be kept to an absolute minimum and will always be communicated to staff via this page. 

Always access HR Self-Service via this webpage (rather than bookmarking the system URL itself) to ensure you see notices about system downtime and other important news and updates.

If you have no access, either at home or work, to a standard PC and/or other device with an internet connection you may need to receive a paper payslip and P60. If you have any concerns about accessing your payslips and P60s online, please speak to your HR contact (or equivalent). This contact will also be able to help with any enquiries about your HR record, including updating your details. 

Some departments have ‘hub’ PCs that are open for use to all staff; please contact your department for further details.

The IT Learning Centre offers a ‘Beginners IT’ course, for staff with little or no computer experience. It covers the first steps in using a computer; using the internet and email; how to keep safe on-line and using Single Sign On (SSO) to access HR Self-Service and other University systems. For more information, visit the course page.

If you have any concerns about accessing your HR Self-Service account, please speak to your HR contact (or equivalent).   

Once your University card and SSO account are deactivated (usually on or shortly after your end date) you will also lose access to HR Self-Service. You should therefore download and save your payslips and P60s before your employment ends, if you want to retain a copy of these documents.

Your final payslip and P45 will be issued in paper form and sent to your home address.

HR Self-Service is available on the University's network and VPN only.

Current service status: Available

 

LOG IN TO SELF-SERVICE

(University network and VPN only)

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